Return and Refund Policy
At Styleqube, managed by Laywatch Ventures Private Limited, our goal is to ensure a reliable and seamless shopping experience.
In this document:
- “we,” “our,” and “us” refer to Laywatch Ventures Private Limited
- “you,” “your,” and “user” refer to our valued customers
By placing an order on our platform, you agree to follow the return and refund process outlined below.
Return Eligibility
- Items must be unused, unwashed, and in their original condition, with all tags, labels, and packaging intact.
- All original tags, labels, and packaging should be returned exactly as delivered.
- Products that are worn, washed, or altered in any manner will not qualify for return.
- A return request must be submitted within 48 hours of delivery by contacting our customer service team.
- Items failing to meet these standards will not be accepted.
Steps to Initiate a Return
- Submit Request – Email your return request with the Order ID and reason for return to Laywatch Ventures Private Limited.
- Provide Proof – For defective, damaged, or incorrect items, attach clear photos to speed up review.
- Follow Instructions – Once approved, our team will share detailed steps for completing the return.
- Important – Requests that do not follow these requirements may be declined.
Refund Procedure & Timeline
- Returned products undergo inspection to verify compliance with return conditions.
- You will be informed whether your refund request is approved or rejected.
- Approved refunds are processed back to the original payment method within 5–7 business days.
- A confirmation email will be sent once the refund has been completed.
Partial Refunds
- If the returned product only partially meets the conditions (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.
Defective, Damaged, or Wrong Items
- For faulty, damaged, or wrongly delivered products, submit your return request within 48 hours of delivery.
- Include clear photos or videos of the issue and email them to Laywatch Ventures Private Limited for quicker resolution.
Customer Assistance
For any queries or help regarding returns and refunds, please contact our support team at: Laywatch Ventures Private Limited.