Welcome to Canyonfit, your ultimate source for premium women's accessories, proudly operated by Smartsphere Mart. We aim to provide you with a seamless and dependable shipping experience. This Shipping & Delivery Policy explains how we manage the processing and delivery of orders made through our platform.
In this policy, “you,” “customer,” and “buyer” refer to individuals placing orders, while “we,” “us,” and “our” refer to Canyonfit and our team. By placing an order, you agree to the terms set forth in this policy. We recommend reading through this information for a smooth and stress-free shopping experience.
Shipping Coverage
Currently, we provide shipping services within India only. We currently ship only within India and do not offer international delivery.
Order Processing Time
Once your order is placed, our team will start processing it within 1 to 2 business days, excluding weekends and public holidays. You will receive an email confirmation with your order details, including shipment information once the processing is complete.
Estimated Delivery Time
Your items should arrive within 3 to 8 business days, ensuring prompt delivery of your trendy accessories.
Unsuccessful Deliveries
If delivery cannot be completed due to an incorrect address, the recipient not being available, or refusal of the package:
Damaged or Missing Shipments
If you receive a damaged item, please reach out to our customer support team within 48 hours of receiving the order. You may be asked to provide a photo of the damaged item to help resolve the issue quickly.
If your package is lost during transit, we will work with our shipping partner to investigate. Once confirmed, we will either arrange a replacement or issue a refund.
Special Shipping Conditions
Certain products, such as oversized or fragile items, may have specific shipping instructions or restrictions. These will be clearly mentioned on the product’s description page.
Contact Us
For any shipping or delivery-related questions, feel free to contact our support team at [email protected].
We appreciate your business! Our goal is to ensure your delivery experience is as smooth and convenient as possible.
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